John Strohmeyer: Going Above and Beyond in Customer Service

23 August 2021

In this episode, Steve Fretzin and John Strohmeyer discuss: Recognizing how lawyers and law firms are different from other types of companies. Definition of customer service for a law firm.  Minimize the things that don’t help you solve the…

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Tom Latourette: Maybe “Sales” Isn’t a Dirty Word

19 August 2021

In this episode, Steve Fretzin and Tom Latourette discuss: The three levels of why and looking beyond the apparent reasons.  Finding the quantified cost, not just the story of what happened.  Generating traction to get in the door for…

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John Yaworsky: Video Production for Today’s Lawyers

16 August 2021

In this episode, Steve Fretzin and John Yaworsky discuss: Lessons John has learned from big budget projects and has been able to apply to small budget projects.  The evolution of video marketing and production. Getting more content out of…

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Alex Stamatoglou: The Power of Questions and Relationships

12 August 2021

In this episode, Steve Fretzin and Alex Stamatoglou discuss: Making the decision to work with a coach. Understanding what you want to actually do and accomplish in your career.  Business development – it’s not selling, pitching, and convincing. Developing…

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Lana Manganiello: Building a Fulfilling Career Based on Choice

09 August 2021

In this episode, Steve Fretzin and Lana Manganiello discuss: Why business development matters as an attorney. Control and how it makes or breaks your career. Tips to keep your business development going even while you’re busy. Business development can…

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